Legal
Refund Policy
Last updated: June 2, 2026
We want you to be happy with CallScore Pro. This policy explains cancellations and refunds for paid subscriptions.
1. Free plan
The core scoreboard is free, so most of CallScore can be evaluated before you ever pay. We encourage you to try the free plan first.
2. 14-day money-back guarantee
If you are not satisfied with CallScore Pro, you may request a full refund within 14 days of your initial purchase. Email support@callscore.xyz from the address used to subscribe, and we will refund the most recent payment.
3. Cancellations
You can cancel your subscription at any time. When you cancel, your Pro access continues until the end of the current billing period, and you are not charged again. Cancelling does not, by itself, trigger a refund of the current period outside the 14-day window above.
4. Renewals
Subscriptions renew automatically (monthly or annually). If you are charged for a renewal you did not intend, contact us within 7 days of the charge and we will review it in good faith.
5. How refunds are processed
Payments and refunds are handled by our merchant of record, Paddle. Approved refunds are returned to your original payment method; the time to appear depends on your bank or card issuer.
6. Contact
Refund or billing requests: support@callscore.xyz